NSW Teachers Credit Union

Leading Australian Credit Union Reduces Incidence of Online Fraud with VeriSign® Identity Protection Services

NSW TCU
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With 68% of its member base using online banking, Teachers Credit Union recognised the need to enhance its online banking security to protect members from future threats and deployed Australia Post VIP Online Security. Enabled by VeriSign® Identity Protection (VIP) Services, Australia Post VIP Online Security has helped Teachers Credit Union to reduce the incidence of online fraud and transactional queries, while providing advanced identity protection to members.


Quote

We could see a real future with Australia Post VIP Online Security&endash;allowing our members to use their tokens across multiple Web sites later down the track helps us give our members greater choice, while also providing them with the highest level of security.


Brad Hedgman,
Deputy Chief Executive,
NSW Teachers Credit Union

Challenges

  • Ensuring the right security is in place to protect its members without introducing undue complexity.
  • Finding a solution to integrate with its existing online banking software.

Solution

Results

  • The implementation was successful and all parties involved delivered on their promise. Members are happy and have found VIP easy to use. There has been a reduced incidence of fraud and transactional queries since deployment.