If you are applying for an Individual, Non-Individual or ABN-DSC Authorised Officer Digital Certificate you need to complete an identification check. The identification check can be done at selected Australia Post outlets and is just like doing a 100 point check when opening a bank account.
There are two types of identification checks; personal and organisation checks. The type of check required depends on the type of certificate you are purchasing.
What kind of identification check is required?
| Certificate Type | Personal ID Check | Organisation ID Check |
| Individual |  |
- |
| Non-Individual | |
|
| Authorised Officer ABN-DSC | |
- |
| Standard ABN-DSC | - | - |
Note: The ABN-DSC Standard and Device Certificate identifcation check is completed by the Authorised Officer.
Personal Identification Check
To verify an applicant's identity, you will need to present original evidence of identity documents at selected Australia Post outlets to the value of 100 points. You will be notified via email when to provide these documents to Australia Post. This is normally done during certificate enrolment. Please do not send these documents to Symantec. The documents presented must contain the following elements:
- 1 primary document
- Recognisable photograph
- Signature
- Current Residential Address
- Date of Birth
Personal EOI Documents
| Primary Documents | Points |
| Passport (current or expired within last 2 years, but not cancelled) | 70 |
| Birth Certificate | 70 |
| Citizenship certificate | 70 |
| Secondary Documents | Points |
| Australian drivers licence | 40 |
| Public Service Employee ID card | 40 |
| Social Security Card | 40 |
| Tertiary Education Student ID card | 40 |
| Mortgage documents | 35 |
| Letter from employer (current or within last 2 years) | 35 |
| A Rating Authority e.g. land rates | 35 |
| Utility bill* e.g. electricity, gas or telephone | 25 |
| ATM card, credit card, bank book, bank statement * | 25 |
| Council Rates Notice | 25 |
| Medicare Card | 25 |
| Marriage Certificate | 25 |
Organisation Identification Check
To verify the identity of an organisation named in an application, applicants are provided to supply an original document as evidence of the legal identity of the organisation.
ABN-DSC: Please select one of the documents listed below.
Your EOI document must be certified by a third party who is eligible to sign Statutory Declarations.
The person who certifies must provide their name, status and contact phone number. See Statutory Declaration Signatory List.
Non-Individual:
Grade 1 & 2 - Please select one of the documents listed below.
Grade 3 - Please select one of the documents listed below plus notice from the
Australian Business Register.
Organisation EOI Documents
| Type of Organisation | Documents |
| Sole Trader | + Business Registration Certificate |
| Australian Public and/or Private Company | + Certificate of Incorporation |
| Partnership |
+ Partnership Agreement or + Business Registration Certificate |
| Trust |
+ Appointment of trustee or + Trust Deed * |
| Association |
+ Articles of Association or + Extract from the Register of Incorporated Associations |
| Commonwealth/State/Local Government Department or Agency | + Extract from an official publication of the legislation establishing the Government Department or Agency |
| All |
+ Notice issued by the Registrar of the ABR bearing the organisation's name and ABN. + A document issued by the Australian Taxation Office bearing the organisation name and tax file number. + An agreement for the purchase of a business. + A statement of transactions issued by a financial institution in the name of the organisation, and less than 1 year old. + A lease agreement of a business property. + Rates notice of a business property. |
* Trust Deed Guidelines
You must provide a copy of the Trust Deed. The whole of the deed is not required,
only the following sections:
- Cover Page
- Index/Contents Page
- First Schedule (should list Trustee Name, date, etc.)
- Signature Page
Which Australia Post outlets will process my application?
Australia Post have over 880 outlets where you can complete your identification check. To find the most suitable location for you please refer to the KeyPOST Homepage. Under the heading "KeyPost Authorised Outlets" there is a location guide for each state.
If you require more information please review our Identification Requirement FAQs,
or email
Learn More
- Obtain our free Gatekeeper whitepaper which details the business and technical considerations when implementing a Gatekeeper solution.
- Visit the AGIMO Website for more information about Gatekeeper.
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