All Gatekeeper Digital Certificates are valid for two years. Prior to your certificate expiring you will be required to renew it.
How will I know when my certificate is expiring?
Symantec will notify you via email 45 days prior to the expiry date of your certificate.
The email will provide instructions on how to renew your certificate.
Individual, Non-Individual & ABN-DSC Certificates:
Provided your certificate is still valid, you can renew your digital certificate without an
identification check for the first and second renewal. Once you have enrolled, forward the
Enrolment Confirmation Email to Symantec via a digitally signed email and request Symantec to
issue your certificate. When your third renewal is due, after six years,
you will be required to undergo an identification check.
Standard ABN-DSC Certificates:
Standard Certificates are approved by your Authorised Officer via
Gatekeeper Account Management.
If you have any queries regarding the renewal of your certificate, please contact
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